Solutions Design Analyst / New York

Axiom

Axiom, a modern alternative to the traditional law firm, is the largest and fastest growing provider of managed legal services to F500 companies. We're a new category of firm that applies best practices from other industries and a better business model to help clients do legal work intelligently. Our streamlined cost-structure and deep expertise in the business of law help General Counsel solve problems and manage their departments more effectively.

Managed Services

Axiom’s most strategic and fastest growing line of business is our Managed Services division. At the heart of Axiom’s innovation agenda, Managed Services is responsible for conceptualizing, designing, and implementing Axiom’s complex project and outsourcing solutions. Unlike Management Consulting firms, the Managed Services team at Axiom is charged with building, implementing, and executing – not just advising. This critical distinction is what has attracted an incredibly talented team made up of partners and consultants from leading strategy consulting firms (McKinsey, BCG), pioneers from the world of Business Process Outsourcing (BPO), and experts in cutting edge technologies and systems.

Staffed with the most talented team in the legal industry, Managed Services partners with our F500 clients to identify legal processes and activities that can be effectively outsourced to Axiom.

What we’re looking for

This is an opportunity for the right strategic problem solver with strong analytical and quantitative skills to pursue a role with the opportunity to impact a dormant, 100-year old legal industry.

Because Managed Services is fast growing and dynamic, we’re looking for someone who will thrive in such an environment. On the one the hand, someone excited by the “start up” mindset, but also someone comfortable with role fluidity and a roll-up-the-sleeves attitude – this is not “business-as-usual.”

Candidates interested in this role will likely be interested in management consulting, business strategy, and product development roles.

Key areas of responsibility include:

Product Strategy
Consulting/solutions design
Project Management/implementation

Product Strategy

Contribute to building Axiom’s proprietary Intellectual Property (research, capabilities assessment tools, client value proposition)
Assist in the development of appropriate sales materials and proposals – working with Axiom’s sales force to assist in the development of specific client opportunities
Lead and contribute to the modification and development of new capabilities to accommodate new service offerings.
Assist in the global pricing strategy for managed services by developing pricing tools and contributing to the discussion of outsourcing economics and profitability.

Consulting/Solutions Design

Be responsible for owning and driving material work streams on client diagnostic efforts within current and prospective F500 clients, leveraging Axiom proprietary tools, methodologies, and intellectual property. These diagnostics will combine surveys, data collection and analysis, interviews, and other qualitative and quantitative methodologies.
Based on diagnostic findings, the Analyst will work with other members of the Managed Services team to develop hypotheses and recommendations for high priority areas of improvement for client’s legal department.
Working with more senior members of the Managed Services team, apply Axiom best practices to specific client situations to help design an improved outsourcing-based model, including modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels.
Contribute to internal discussions on performance of and ongoing improvements to current outsourcing based teams and work closely with sales teams in managing sales pipeline and revenue reporting

Project Management/Implementation

Provide project management leadership as needed at the outset of a new client project to ensure new engagements get off to a strong start.
Assist Axiom’s delivery team in overseeing ongoing implementations.

Our ideal candidate

This position is ideal for someone with an entrepreneurial mindset, goal orientation and a demonstrated pattern of strong, practical problem solving skills. We are looking for someone who exhibits an outstanding work ethic and professionalism, who thrives in a fast-paced, high-performing environment, and who is highly credible with senior client executives. In addition, the ideal candidate will have solid business acumen and a strong orientation towards understanding and improving business processes.

Required Knowledge, Skills and Abilities

Exceptional analytical and quantitative capabilities
Basic financial modeling a plus
Relentless focus on client’s needs and consistently raises the bar on service excellence
Project management experience and meticulous attention to detail
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, Project, and Visio)
Organizational fit for the Axiom culture; that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required.

Who We Are

Axiom, a modern alternative to the traditional law firm, is the fastest growing provider of managed legal services to F500 companies. We're a new category of firm that applies best practices from other industries and a better business model to help clients do legal work intelligently. Our streamlined cost-structure and deep expertise in the business of law help General Counsel solve problems and manage their departments more effectively.

This position is with the Headquarters team – a group of passionate people busily introducing fresh ideas to a tradition-bound profession. We’re incredibly selective in our hiring and meticulously focused on creating a truly special and addictive culture. With over 900 people across 11 offices globally, Axiom works with nearly half of the Fortune 100. Axiom’s unique approach has been featured in the Wall Street Journal, Financial Times, and The Economist. For more information, visit www.axiomlaw.com.

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “MS Analyst-NY” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce

Axiom Law | Chicago Careers — SQL Expert

< BACK

SQL Expert / Chicago

Axiom, a revolution in the legal industry and one of the fastest growing private companies, is seeking an SQL Expert based out of our Chicago office.

This SQL expert will build and implement a state-of-the-art reporting and analytics process for Axiom. This involves working closely with all team leaders and managers globally to ensure the integrity of the data, and further assess and standardize the reporting methodology and process globally.

The SQL Expert will:

Work with managers / team leads globally to create a sustainable process to gather information relating to performance of client teams
Collect data from global teams
Check data to ensure completeness and accuracy
Document the process for report and analytics generation
Create internal and external facing reports based on provided data
Meet all timetables for completion
Ensuring a consistent and accurate work product

Our ideal candidate:

High Proficiency in Microsoft Excel including proficiency in advanced formulas, pivot tables, and charts/graphs
Expertise in SQL
Proficiency with Excel VBA and Macros
MS Access and SQL Server, TSQL and SQL Server Reports experience a plus
High Proficiency with Microsoft PowerPoint
Technical Writing Skills
7-10 years working with SQL in a professional work environment.

Required Knowledge, Skills and Abilities

Experience with Microsoft Visio

Education

B.S. degree required, preferably in Business, Math, Statistics, or Data Analysis
Graduate degree or MBA a plus

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “SQL Expert - Chicago” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Houston Careers — Service Control Analyst

< BACK

Service Control Analyst / Houston

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking an Analyst, Service Control, for Axiom Managed Services based in New York, Houston, Chicago or Belfast.

Who We Are

Founded in 2000, Axiom saw the need to rethink the way legal services were delivered. Today, Axiom comprises a team of 1,000 across 11 client service offices and 4 delivery centers on 3 continents and has grown at 50%+ CAGR since inception. Axiom serves nearly half of the F100, and has 90% client retention. Our clients include Cisco, Google, Honeywell, NBC, Avon, Yahoo! and many of the world’s largest financial institutions.

Driving much of this growth is Axiom’s Managed Services division – a recognized pioneer in delivering Managed Legal Solutions. The Legal and Compliance industries have historically lacked a delivery model that integrates both legal know-how and operational excellence. In-house departments tend to be sub-scale, law firms lack process DNA, and traditional BPO providers lack legal know-how. Axiom’s process and technology driven model delivers legal and compliance processes with tighter risk management, better service, and lower cost.

In recognition of the above, The Financial Times’ 2012 Innovative Lawyers Report recognized Axiom as the leader in “The Business of Law” and “The Most Innovative Firm in Corporate Strategy.” Axiom’s unique approach has also been recognized by The New York Times, The Wall Street Journal, Bloomberg BusinessWeek, Forbes, and BBC. For more information, please visit our website, www.axiomlaw.com.

What we’re looking for

The Analyst, Service Control will be a single point of contact globally for managing all the logistical components of launching new Projects and Outsourcing engagements at Axiom and will play a critical role in the creation of operational efficiencies and the reduction of operational risk across our global delivery network through new technologies and effective facilitation of our processes.

In particular, the Analyst, Service Control will:

Be the single point of contact globally for project managing the logistical components of launching new Projects and Outsourcing engagements (e.g., IT and financial systems set ups, facilities, physical IT (computers, phones, etc.)) to ensure each project team is set up for success
Manage resource assignments and allocations across our global delivery network
Facilitate the consistent application and adherence to processes that reduce operational risk
Recommend, architect, and implement process improvements and new technologies for knowledge management, learning management, and internal service requests
Manage internal change request queues to ensure internal service level agreements are met
Manage ongoing information security compliance/certification activities at all of our delivery centers globally
Support continuous improvement agenda based on information gathered from various processes
Participate in other internal initiatives and adventures as we continue to expand our global footprint

Our ideal candidate:

A self-starter who enjoys the challenge of creating an iron-clad and scalable delivery infrastructure, purpose-built to reduce operational risk in an environment that is growing and expanding daily.

Balances being a creative problem solver with a discipline for process and adherence to the same
Comfortable working across various internal functions – e.g., IT, Finance, HR, delivery, etc. – within the organization
Applies a project management mindset to his or her work: Understands the goal and develops a plan for how to get there
Challenges the status quo and constructively dissents by pairing questions with recommendations
Finds excitement in exploring opportunities to introduce technology to our operations
Has a keen eye for detail but understands the big picture and can communicate both
Is someone others can depend on and with whom they will enjoy working

Experience & Qualifications

0 to 2 years of work experience; recent graduates are encouraged to apply
Understanding of Project Management methodologies
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, and Visio). MS Project experience preferred.
Outstanding communication, organization, and multi-tasking skills
Thrives in both individual and collabourative team environments
- Knowledge of Risk Management Concepts helpful
- High aptitude for learning and working with new technologies
- Organizational fit for the Axiom culture; that is, exhibits the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Analyst, Service Control – Houston” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | London Careers — Recruitment & Lawyer Relationship Manager

< BACK

Recruitment & Lawyer Relationship Manager / London

What we’re looking for

The Recruitment & Lawyer Relationship Manager is accountable for interviewing prospective candidates, understanding our clients’ instructions and matching these against the skills and expertise of our Axiom employees, both current and prospective. The Recruitment & Lawyer Relationship Manager will also manage a full portfolio of lawyers and act as their first point of contact for all matters. This is a critical role and has a direct and immediate impact in maintaining our lawyer value proposition and realising revenue for the London office.

The main responsibilities of the Recruitment & Lawyer Relationship Manager will include:

Recruitment

Responsibility for screening applicants, interviewing and conducting diligence.

Developing a deep understanding of the skills, practice areas, seniority, and industry experience of the lawyers within assigned practices.
Initial point of contact for prospective lawyers, providing insight into our business model and value proposition.

Analysing client demand and assisting in calibrating our lawyer hiring strategy based on practice area, experience level, and geography.
Keeping fully updated on current state of the market, law firm and in-house hiring trends etc.
Creating network of prospective candidates.

Fulfillment of Client Instructions

Assisting Practice Managers with client calls to understand specific requirements for client instructions
Identifying those lawyers who meet these requirements and creating a short-list accordingly.
Discussing instructions with lawyers and gauging interest and aptitude.

Management of Lawyer Portfolio

Developing a trusted relationship with each lawyer in your portfolio.
Conducting periodic check-ins with lawyers to gauge interest, performance, and overall satisfaction in their Axiom career, and current engagement.
Providing lawyers with performance feedback from clients, as appropriate and alongside the Practice Management team.
Providing feedback and discussion of Axiom “citizenship” (attendance at Axiom functions; involvement in lawyer initiatives; and connection with Axiom Headquarters etc).

Leading strategic initiatives (such as facilitating professional development opportunities, planning and coordinating special events, etc.)
Working alongside other Axiom offices and departments, including Practice Management, Marketing, Finance, and Information Technology to ensure seamless coordination within the Axiom Headquarters team.

Our ideal candidate

In addition to exhibiting our core values -Irresistible, Fresh, Thoughtful, and Committed - our ideal candidate will have:

3+ years of recruiting experience within a law firm, recruitment agency, or corporate in-house environment OR 3+ years experience as a qualified lawyer with demonstrable interviewing skills;
Highly persuasive verbal communication skills;
Drive and commitment to closing client instructions;
The ability to effectively assess candidate skills and interests to meet requirements and to delve for such skills at interview;
The ability to calibrate prospective lawyers against our current employees to assess fit, ability and commitment;
Poise, confidence, and maturity to interact with senior level, highly experienced lawyers and/or clients;
Critical thinking and creative problem solving skills;
High-level organisational skills, together with the ability to operate in an often high-pressured and fast-paced environment;
Bachelor’s degree from a top tier university, ideally with the LPC; andEligibility to work in London.

Who We Are

This position is with the Headquarters team – a group of passionate people committed to introducing fresh ideas to a tradition-bound profession. We’re incredibly selective in our hiring and meticulously focused on creating a truly special and addictive culture. With over 1000 people across 15 offices globally, Axiom works with nearly half of the FTSE 100 and Fortune 100. Axiom’s unique approach has been featured in the Financial Times, The Economist and the The Wall Street Journal. For more information, visit www.axiomlaw.co.uk

Sound intriguing? Please send your cover letter and CV in an e-mail entitled “ARM-UK” to fiona.mccoy@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Chicago Careers — Service Control Analyst

< BACK

Service Control Analyst / Chicago

Who We Are

What we’re looking for

In particular, the Analyst, Service Control will:

Be the single point of contact globally for project managing the logistical components of launching new Projects and Outsourcing engagements (e.g., IT and financial systems set ups, facilities, physical IT (computers, phones, etc.)) to ensure each project team is set up for success
Manage resource assignments and allocations across our global delivery network
Facilitate the consistent application and adherence to processes that reduce operational risk
Recommend, architect, and implement process improvements and new technologies for knowledge management, learning management, and internal service requests
Manage internal change request queues to ensure internal service level agreements are met
Manage ongoing information security compliance/certification activities at all of our delivery centers globally
Support continuous improvement agenda based on information gathered from various processes
Participate in other internal initiatives and adventures as we continue to expand our global footprint

Our ideal candidate:

A self-starter who enjoys the challenge of creating an iron-clad and scalable delivery infrastructure, purpose-built to reduce operational risk in an environment that is growing and expanding daily.

Balances being a creative problem solver with a discipline for process and adherence to the same
Comfortable working across various internal functions – e.g., IT, Finance, HR, delivery, etc. – within the organization
Applies a project management mindset to his or her work: Understands the goal and develops a plan for how to get there
Challenges the status quo and constructively dissents by pairing questions with recommendations
Finds excitement in exploring opportunities to introduce technology to our operations
Has a keen eye for detail but understands the big picture and can communicate both
Is someone others can depend on and with whom they will enjoy working

Experience & Qualifications

0 to 2 years of work experience; recent graduates are encouraged to apply
Understanding of Project Management methodologies
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, and Visio). MS Project experience preferred.
Outstanding communication, organization, and multi-tasking skills
Thrives in both individual and collabourative team environments
- Knowledge of Risk Management Concepts helpful
- High aptitude for learning and working with new technologies
- Organizational fit for the Axiom culture; that is, exhibits the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Analyst, Service Control – Chicago” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Belfast Careers — Service Control Analyst

< BACK

Service Control Analyst / Belfast

Who We Are

What we’re looking for

In particular, the Analyst, Service Control will:

Be the single point of contact globally for project managing the logistical components of launching new Projects and Outsourcing engagements (e.g., IT and financial systems set ups, facilities, physical IT (computers, phones, etc.)) to ensure each project team is set up for success
Manage resource assignments and allocations across our global delivery network
Facilitate the consistent application and adherence to processes that reduce operational risk
Recommend, architect, and implement process improvements and new technologies for knowledge management, learning management, and internal service requests
Manage internal change request queues to ensure internal service level agreements are met
Manage ongoing information security compliance/certification activities at all of our delivery centers globally
Support continuous improvement agenda based on information gathered from various processes
Participate in other internal initiatives and adventures as we continue to expand our global footprint

Our ideal candidate:

A self-starter who enjoys the challenge of creating an iron-clad and scalable delivery infrastructure, purpose-built to reduce operational risk in an environment that is growing and expanding daily.

Balances being a creative problem solver with a discipline for process and adherence to the same
Comfortable working across various internal functions – e.g., IT, Finance, HR, delivery, etc. – within the organization
Applies a project management mindset to his or her work: Understands the goal and develops a plan for how to get there
Challenges the status quo and constructively dissents by pairing questions with recommendations
Finds excitement in exploring opportunities to introduce technology to our operations
Has a keen eye for detail but understands the big picture and can communicate both
Is someone others can depend on and with whom they will enjoy working

Experience & Qualifications

0 to 2 years of work experience; recent graduates are encouraged to apply
Understanding of Project Management methodologies
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, and Visio). MS Project experience preferred.
Outstanding communication, organization, and multi-tasking skills
Thrives in both individual and collabourative team environments
- Knowledge of Risk Management Concepts helpful
- High aptitude for learning and working with new technologies
- Organizational fit for the Axiom culture; that is, exhibits the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Analyst, Service Control – Belfast” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Service Control Analyst

< BACK

Service Control Analyst / New York

Analyst, Service Control

Who We Are

What we’re looking for

In particular, the Analyst, Service Control will:

Be the single point of contact globally for project managing the logistical components of launching new Projects and Outsourcing engagements (e.g., IT and financial systems set ups, facilities, physical IT (computers, phones, etc.)) to ensure each project team is set up for success
Manage resource assignments and allocations across our global delivery network
Facilitate the consistent application and adherence to processes that reduce operational risk
Recommend, architect, and implement process improvements and new technologies for knowledge management, learning management, and internal service requests
Manage internal change request queues to ensure internal service level agreements are met
Manage ongoing information security compliance/certification activities at all of our delivery centers globally
Support continuous improvement agenda based on information gathered from various processes
Participate in other internal initiatives and adventures as we continue to expand our global footprint

Our ideal candidate:

A self-starter who enjoys the challenge of creating an iron-clad and scalable delivery infrastructure, purpose-built to reduce operational risk in an environment that is growing and expanding daily.

Balances being a creative problem solver with a discipline for process and adherence to the same
Comfortable working across various internal functions – e.g., IT, Finance, HR, delivery, etc. – within the organization
Applies a project management mindset to his or her work: Understands the goal and develops a plan for how to get there
Challenges the status quo and constructively dissents by pairing questions with recommendations
Finds excitement in exploring opportunities to introduce technology to our operations
Has a keen eye for detail but understands the big picture and can communicate both
Is someone others can depend on and with whom they will enjoy working

Experience & Qualifications

0 to 2 years of work experience; recent graduates are encouraged to apply
Understanding of Project Management methodologies
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, and Visio). MS Project experience preferred.
Outstanding communication, organization, and multi-tasking skills
Thrives in both individual and collabourative team environments
- Knowledge of Risk Management Concepts helpful
- High aptitude for learning and working with new technologies
- Organizational fit for the Axiom culture; that is, exhibits the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Analyst, Service Control – New York” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Los Angeles Careers — Client Development MBA Intern

< BACK

Client Development MBA Intern / Los Angeles

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Client Development MBA Intern for our Los Angeles office located in the Santa Monica area. This summer month-long internship will require 15-20 hours a week.

The Role

Axiom is looking for an eager and energetic Client Development Intern to work in our vibrant Los Angeles office. Axiom is a dynamic company with a fresh perspective on the business of law, and has experienced a huge amount of growth since its inception. As we continue our expansion, we’re looking for a team member able to share Axiom’s story with prospective clients throughout the Southern California region. This is a position for someone who loves to connect with people, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment with a close-knit team. The role requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way so that Axiom may forge lasting relationships with exciting clients and realize more revenue-generating opportunities.

Responsibilities include:

Research, Support, and Preparation-based Commercial Activities

Researching and gathering business intelligence about prospective clients
Preparing materials for Practice Managers to meet with prospective clients
Working with Practice Management and Marketing to create external strategic marketing materials to engage prospective clients
Supporting the sales process by managing administrative elements

Client/Prospect-Facing Commercial Activities

Preparing strategic e-mails to prospective clients, specific to their business and/or legal needs, to generate interest in meeting with Axiom
Supporting Practice Management in all aspects of the sales cycle, including scheduling follow-up meetings and managing the pipelines of completed meetings to ensure all prospective clients are being contacted throughout the year

Our ideal candidate

In addition to exhibiting our core values of Irresistible, Fresh, Thoughtful, and Committed, our ideal candidate will have the following:
Matriculated MBA candidate
Goal and action orientation with ability and desire to work towards revenue targets within a team environment
An exemplar service ethic when contributing to individual and team goals
Highly persuasive verbal communication skills with excellent written communication skills
Poise, confidence, and maturity to interact with senior level clients
Highly organised, acute attention to detail, and ability to operate in a high pressure, fast-paced environment
Sense of urgency, hunger, and drive/commitment to exceed monthly meeting goals.
Tenacity and resilience with a will to keep going despite rejections; high level of comfort and determination when dealing with challenging situations, i.e. dealing with objections from clients, overcoming those who look after diaries of legal counsel and others who might be the first point of contact
Forward thinking and solutions oriented approach at all times
Strong MS office (Word, Excel, and PowerPoint) skills are required
Bachelor’s degree

Who We Are

Axiom, a modern alternative to the traditional law firm, is the fastest growing provider of managed legal services to Fortune 500 companies. We're a new category of firm that applies best practices from other industries and a better business model to help clients do legal work intelligently. Our streamlined cost-structure and deep expertise in the business of law help General Counsel solve problems and manage their departments more effectively.

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “CD-MBA Intern LA” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | San Francisco Careers — Senior Business Intelligence Designer

< BACK

Senior Business Intelligence Designer / San Francisco

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking a Senior Business Intelligence Designer for its San Francisco office. This role will be a key point of contact for the company to design and implement dashboards, reports, and metrics as well as drive usage of business intelligence tools. The Senior BI Designer will be responsible for understanding and supporting the business intelligence needs of their business partners, anticipate and evaluate problems, and drive on-going improvements to Axiom’s intelligence environment.

Reporting to the Enterprise Applications Manager, the Senior Business Intelligence Designer will:

Design and develop reports using the reporting tools/inter faces of the component applications of Axiom’s cloud-based ERP ecosystem (Workday, Netsuite OpenAir, and Bullhorn) in support of the following functions: recruitment, CRM, matter resourcing, project management, accounting, payroll, human resources, and talent management.
Design, develop, and maintain Axiom’s data warehouse-based reporting environment inclusive of data architecture, modeling, reporting, and dashboards.
Develop ETL processes integrating with web services APIs in support of data warehousing.
Work with business and operational groups to define requirements as well as develop analysis, reports, dashboards, and metrics as business needs dictate.
Perform requirements analysis, design, development, testing, and quality assurance of delivered work within the context of a defined software development lifecycle and change management processes.
Develop and maintain solid, professional partnerships with business units whose business intelligence needs and functions you support.
Produce analytical metrics utilizing MDX, time series, and other math intensive processes
Develop complex, optimised SQL queries that are efficient across large data volumes.
Analyze, streamline and drive improved efficiencies.
Measure, validate, and report on the quality and integrity of data.
Maintain production schedules and timely delivery of reports to the business.
Train business partners/users in the use of delivered tools and reports as well as collabouratively develop & inculcate best practices.
Work in establishing and act as a key member of Axiom’s data governance group.

Required Knowledge, Skills, and Abilities:

Minimum of seven years of related post-graduate work experience
Excellent quantitative analysis and problem-solving skills.
Ability to write and debug complex SQL. Strong knowledge of SQL DDL, DML, DCL, and TCL domains. Experience with Transact-SQL a plus.
MDX multidimensional and analytical development experience a plus.
Extensive experience developing in one or more business intelligence tools such as Microsoft Business Intelligence Development Studio, Business Objects, or Cognos.
Extensive experience in design, development, and documentation of extract transform load (ETL) processes using data integration tools such as Microsoft SSIS, Data Stage, or Data Integrator. Experience in developing ETL processes sourcing from web services APIs a plus.
Experience in integration with common web services protocols such as REST, SOAP, XML, and JSON a plus.
Software development & programming language skills a plus.
Strong Microsoft Excel skills including compex formulas, pivot tables, graphing, and external data sets sourcing a plus.
Comfortable presenting insights to both executives and development ideas to technical colleagues.
Ability to work as a member of a team, lead specialists, manage all aspects of projects, and provide consultancy & support to users.
Ability to succeed in fast paced environments at a high-growth company; comfortable with tight timelines; possessing a sense of urgency.
Ability to find creative solutions to problems combined with a willingness to do what one must to ensure timelines & goals are met.
Decisiveness, good judgement, strong organization skills, project management skills, strong technical knowledge, excellent oral and written communication skills, and strong interpersonal communication skills.
Ability to quickly master technical as well as functional complexities & nuances of diverse applications & technologies in support of Axiom’s enterprise application reporting environment.
Ability and a strong desire to provide exceptional in-person and remote support to our user base across our offices.
Ability to quickly learn new technologies and keep abreast of the latest technological advances.
A passion for transforming data into insight.

Headquartered in San Francisco, the role may require periodic travel to other Axiom sites. Some after-hours / weekend work will be necessary to minimize the impact of changes to your end users and to ensure project timelines are met.

Education

Bachelor’s degree required

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Senior Business Intelligence Designer” to opportunities@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | San Francisco Careers — Enterprise Applications System Engineer

< BACK

Enterprise Applications System Engineer / San Francisco

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking an Enterprise Applications System Engineer for its San Francisco office. Axiom seeks an individual who is passionate about ensuring their users are well supported and ensuring systems work as designed in support of business process. This individual must enjoy discovering what might be in partnership with those they support and operating at several levels to bring what might be into being.

Reporting to the Enterprise Applications Manager, the Enterprise Applications System Engineer will:

Provide functional and technical support to end users for Axiom’s cloud-based ERP ecosystem (Workday, Netsuite OpenAir, and Bullhorn) encompassing recruitment, CRM, matter resourcing, project management, accounting, payroll, human resources, and talent management functions.
Partner with business functions and technology team members to 1) surface, analyze, and define business goals & requirements, 2) translate requirements into functional and technical designs, 3) implement solutions, 4) validate solutions against defined goals and requirements, and 5) work to ensure on-going success of developed solutions.
Administer, audit, and configure the component applications of Axiom’s ERP ecosystem within the context of a compliance environment.
Develop test plans and scripts as well as support and coordinate user acceptance testing (UAT) processes in the context of Axiom’s change management processes.
Innovate, engineer, code, and test inter-systems integrations in support of business processes spanning systems in the context of a defined SDLC.
Measure and validate the health and appropriate function of systems and inter-system integrations in support of defined business processes and outcomes.
Development of technical and end-user standards of practice, training programs, training materials, and documentation.

Required Knowledge, Skills, and Abilities:

A minimum of seven years of related post-graduate work experience requiring application of business systems analysis, business systems administration, solutions design, and software development skills.
Excellent quantitative analysis and problem-solving skills.
Ability to interact and communicate with colleagues of varying levels of expertise.
Ability to communicate business process to technical resources.
Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process/data flow.
Ability to gather requirements effectively, document requirements, and confirm observations with business owners.
Ability to perform fit/gap analysis based on requirements.
Hands-on software development skills using one or more of the following: Java, Microsoft .NET Framework, C#, ASP.NET, or PHP.
Strong knowledge of procedural & object-oriented programming paradigms as well as architectural design patterns.
Experience in developing and integrating with web services APIs; strong knowledge of REST, SOAP, XML, XSLT, and JSON.
Experience working within integrated development environments (e.g. Microsoft Visual Studio) and using revision control systems.
SQL proficiency a plus.
Ability to work as a member of a team, lead specialists, manage all aspects of projects, and provide consultancy & support to users.
Ability to succeed in fast paced environments at a high-growth company; comfortable with tight timelines; possessing a sense of urgency.
Ability to find creative solutions to problems combined with a willingness to do what one must to ensure timelines & goals are met.
Decisiveness, good judgement, strong organization skills, project management skills, strong technical knowledge, execellent oral and written communication skills, and strong interpersonal communication skills.
Ability to quickly master technical as well as functional complexities & nuances of diverse applications & technologies in support of Axiom’s ERP ecosystem.
Ability and a strong desire to provide exceptional in-person and remote support to our user base across our offices.
Ability to quickly learn new technologies and keep abreast of the latest technological advances.

Education

Bachelor’s degree required

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Enterprise Applications System Engineer” to opportunities@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Facilities Associate, Operations

< BACK

Facilities Associate, Operations / New York

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking a Facilities Associate, Operations for our New York office.

What we’re looking for

This is a truly rare opportunity for an extremely detail-oriented and collabourative individual with exceptional communication skills to be a part of a team dedicated to totally rethinking facilities in a creative way. We here at Axiom highly value our teams and want every office to represent the Axiom experience and culture and each space to embody what we, as an organization, value.

The ideal candidate will have the opportunity to work in a fast-paced, rapidly growing organization, partnering with the Facilities Manager to support any and all facilities activities, including managing the opening of new offices globally. With projects in the works for points across Europe, the US and possibly even Asia, we are looking for an individual who has a keen sense of adventure and a strong desire to learn first-hand about people from a variety of different cultures and environments!

The Facilities Associate, Operations will:

Work closely with the Facilities Manager to support all facilities activities which include but are not limited to Corporate Real Estate projects, vendor/contract management, invoice approvals, budgeting, oversight of employee compliance with internal policies, filing and tracking of all facilities related documents (i.e. correspondence, contracts, leases, service agreements, etc.).
Be the first point of contact for Axiom staff seeking support and information related to day to day facilities operations in the US and/or abroad.
Provide support to the Facilities Manager and the Facilities organization, manage office functions including: Office Maintenance requests, security badge and access assignments, daily office operations, coordination of budgeting/accounting systems, maintaining office records, and providing general support services to Axiom staff.
Under the supervision of the Facilities Manager, manage all outside contractors in support of the Facilities Department, including maintaining records and contracts, coordinating project activities, and providing scheduling support for facilities and maintenance projects.
Coordinate training and informational correspondence for all Axiom Team Coordinators pertaining to facilities related processes across all Axiom offices

Our ideal candidate

3-5 years as an Office/Facilities Manager in a corporate environment
Extremely detail oriented
Must have experience in the following areas: liaison with building management, management of vendor relationships, corporate purchasing, management of corporate policies, space planning. Some experience with office build outs is a plus.
Must be open to and interested in traveling up to 25% as the business needs dictate.

Required Knowledge, Skills and Abilities

Proficiency with MS office (Word. Excel. PPT is a plus)
Knowledge of Building Management structure and basic operations
Basic knowledge of corporate purchasing programs and service providers (i.e. office supplies, maintenance service agreements, car service, furniture vendors, travel providers, etc.)
Basic Knowledge of finance/accounting (i.e. standard terminology, process, ability to work with numbers, etc.)
Basic knowledge of office technology (i.e. printers, copiers, telecomm, reception, etc.)
Good interpersonal skills (i.e. ability to work in a team environment and communicate with staff across all levels and geographies)
High organizational skills
Independent and creative thinker. Ability to think outside the box
Ability to work independently
Excellent customer service skills

Education

Associates degree required or equivalent work experience in a related field.

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Facilities Associate Operations - New York” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Washington D.C. Careers — Practice Management Associate

< BACK

Practice Management Associate / Washington D.C.

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Practice Management Associate to join our Washington, D.C. team.

What we’re looking for

This role requires very strong communication and writing skills, a tremendous amount of initiative and organizational skills, and a desire to work in an innovative, entrepreneurial environment to grow a business. The Associate plays an integral role in the overall success of the company and our ability to expand our business within the practice’s client base – legal departments of leading public and private companies with operations in and around the District.

Reporting to the D.C. Practice Manager, the Associate will:

-Partner with the Practice Manager to develop and execute a strategy for practice growth (e.g. conduct client research/prospecting, prepare client pitch materials, prepare comprehensive client relationship binders and manage/track client prospects)

-Personally drive revenue growth, with ownership for expanding existing relationships and engagements

-Serve as the initial point of contact with new clients by providing an introduction to our business model and assessing their needs

-Oversee the day-to-day activities for a portfolio of clients and existing engagements:

--Effectively build client relationships

--Select the Our lawyers that best fit new client engagements

--Coach and manage Our lawyers to ensure their success and satisfaction with their Axiom

experience

--Liaise with clients to ensure satisfaction with existing engagements; manage challenging clients

and resolve issues

--Analyze the operational metrics critical to the success of each engagement and address issues

to keep performance on track

Our ideal candidate

This is a position for a results-oriented business person or an entrepreneurial lawyer who is looking for a client development and relationship management role. This person loves to connect with people, is highly detail-oriented, appreciates utmost accuracy, is resourceful and proactive, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment. While not a pure sales role, this position requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way.

Required Knowledge, Skills and Abilities

-At least 2 years of client-facing business experience that demonstrates a commercial mindset, such as

--Executive-level sales, business development, consulting and/or account management

experience in a top-tier professional services firm and/or

--Successful work experience as an lawyer at a top tier law firm and/or in-house corporate law

department. Significant client interaction (internal or external) is required

-Keen ability to focus on clients’ needs and consistently raise the bar on service excellence; demonstrated initiative and problem-solving skills

-Significant project management experience, meticulous attention to detail and ability to prioritize

-Strong analytical skills with demonstrated ability to use logic and reason to anticipate needs and exercise independent judgment

-Proactive, proven leader, with the strong ability to coach and mentor others

-Ability to thrive in both individual and team environments

-High-impact written and oral communication and presentation skills

-High degree of proficiency with the Microsoft Office suite (including Excel and PowerPoint)

-Organizational fit for the Axiom culture; that is, exhibit the core values of Fresh, Irresistible, Thoughtful & Committed

-Legally eligible to work in the country in which the position is located

Education

-Bachelor’s degree required

Who we are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “PMA-DC” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Client Development Analyst

< BACK

Client Development Analyst / New York

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Client Development Analyst for our New York office.

The Role

Axiom is looking for an eager and energetic Client Development Analyst to work in our vibrant New York office. Axiom is a dynamic company with a fresh perspective on the business of law and has experienced a huge amount of growth since its inception. As we continue our expansion, we’re looking for a team member able to share Axiom’s story with prospective clients. This is a position for someone who loves to connect with people, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment with a close-knit team. The role requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way so that Axiom may forge lasting relationships with exciting clients and realize more revenue-generating opportunities.

Responsibilities include:

Research, Support, and Preparation-based Commercial Activities

Strategically identifying potential client contacts
Generating leads and uncovering high-value opportunities
Researching and gathering business intelligence about prospective clients
Preparing materials for Practice Managers to meet with prospective clients
Working with Practice Management and Marketing to create external strategic marketing materials to engage prospective clients
Supporting the sales process by managing administrative elements

Client/Prospect-Facing Commercial Activities

Communicating Axiom’s business model to potential clients in an impactful way and demonstrating why a meeting with Axiom would be beneficial to their business
Preparing and sending strategic e-mails to prospective clients, specific to their business and/or legal needs, to generate interest in meeting with Axiom
Successfully diagnosing the client’s key business needs, where possible, to ensure a high quality of interaction in the first meeting with the Practice Manager
Seeking to engage with secondary points of contact in client organizations to help drive consensus-based decision making
Supporting Practice Management in all aspects of the sales cycle, including scheduling follow-up meetings and managing the pipelines of completed meetings to ensure all prospective clients are being contacted throughout the year

Our ideal candidate

In addition to exhibiting our core values of Irresistible, Fresh, Thoughtful, and Committed, our ideal candidate will have the following:

0 to 3 years of work experience within a fast-paced organization; ideally, although not a requirement, a minimum of 6 months experience in a sales/new business support function (inside sales, prospecting, sales support)
Goal and action orientation with ability and desire to work towards revenue targets within a team environment
An exemplar service ethic when contributing to individual and team goals
Highly persuasive verbal communication skills with excellent written communication skills
Poise, confidence, and maturity to interact with senior level clients
Highly organised, acute attention to detail, and ability to operate in a high pressure, fast-paced environment
Sense of urgency, hunger, and drive/commitment to exceed monthly meeting goals.
Tenacity and resilience with a will to keep going despite rejections; high level of comfort and determination when dealing with challenging situations, i.e. dealing with objections from clients, overcoming those who look after diaries of legal counsel and others who might be the first point of contact
Forward-thinking and solutions-oriented approach at all times
Strong MS office (Word, Excel, and PowerPoint) skills are required
Bachelor’s degree

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “CD Analyst- New York” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Washington D.C. Careers — Client Development Analyst

< BACK

Client Development Analyst / Washington D.C.

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Client Development Analyst for our Washington, D.C. office.

The Role

Axiom is looking for an eager and energetic Client Development Analyst to work in our vibrant Washington, D.C. office. Axiom is a dynamic company with a fresh perspective on the business of law and has experienced a huge amount of growth since its inception. As we continue our expansion, we’re looking for a team member who is able to share Axiom’s story with prospective clients. This is a position for someone who loves to connect with people, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment with a close-knit team. The role requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way so that Axiom may forge lasting relationships with exciting clients and realize more revenue-generating opportunities.

Responsibilities include:

Research, Support, and Preparation-based Commercial Activities

Strategically identifying potential client contacts
Generating leads and uncovering high-value opportunities
Researching and gathering business intelligence about prospective clients
Preparing materials for Practice Managers to meet with prospective clients
Working with Practice Management and Marketing to create external strategic marketing materials to engage prospective clients
Supporting the sales process by managing administrative elements

Client/Prospect-Facing Commercial Activities

Communicating Axiom’s business model to potential clients in an impactful way and demonstrating why a meeting with Axiom would be beneficial to their business
Preparing and sending strategic e-mails to prospective clients, specific to their business and/or legal needs, to generate interest in meeting with Axiom
Successfully diagnosing the client’s key business needs, where possible, to ensure a high quality of interaction in the first meeting with the Practice Manager
Seeking to engage with secondary points of contact in client organizations to help drive consensus-based decision making
Supporting Practice Management in all aspects of the sales cycle, including scheduling follow-up meetings and managing the pipelines of completed meetings to ensure all prospective clients are being contacted throughout the year

Our ideal candidate

In addition to exhibiting our core values of Irresistible, Fresh, Thoughtful, and Committed, our ideal candidate will have the following:

0 to 3 years of work experience within a fast-paced organization; ideally, although not a requirement, a minimum of 6 months experience in a sales/new business support function (inside sales, prospecting, sales support)
Goal and action orientation with ability and desire to work towards revenue targets within a team environment
Exemplary service ethic when contributing to individual and team goals
Highly persuasive verbal communication skills with excellent written communication skills
Poise, confidence, and maturity to interact with senior level clients
Highly organised, acute attention to detail, and ability to operate in a high pressure, fast-paced environment
Sense of urgency, hunger, and drive/commitment to exceed monthly meeting goals.
Tenacity and resilience with a will to keep going despite rejections; high level of comfort and determination when dealing with challenging situations, i.e. dealing with objections from clients, overcoming those who look after diaries of legal counsel, and others who might be the first point of contact
Forward-thinking and solutions-oriented approach at all times
Strong MS office (Word, Excel, and PowerPoint) skills are required
Bachelor’s degree

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “CD Analyst- Washington, D.C.” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | London Careers — Solutions Design Associate

< BACK

Solutions Design Associate / London

Axiom

Managed Services

Staffed with the most talented team in the legal industry, Managed Services partners with our F500 clients to identify legal processes and activities that can be effectively outsourced to Axiom.

What we’re looking for

This is an opportunity for the right strategic problem solver with strong analytical and quantitative skills to pursue a role with the opportunity to impact a dormant, 100-year old legal industry.

Candidates interested in this role will likely be interested in management consulting, business strategy, and product development roles.

Key areas of responsibility include:

Product Strategy
Consulting/solutions design
Project Management/implementation

Product Strategy

Contribute to building Axiom’s proprietary Intellectual Property (research, capabilities assessment tools, client value proposition)
Assist in the development of appropriate sales materials and proposals – working with Axiom’s sales force to assist in the development of specific client opportunities
Lead and contribute to the modification and development of new capabilities to accommodate new service offerings.
Assist in the global pricing strategy for managed services by developing pricing tools and contributing to the discussion of outsourcing economics and profitability.

Consulting/Solutions Design

Be responsible for owning and driving material work streams on client diagnostic efforts within current and prospective F500 clients, leveraging Axiom proprietary tools, methodologies, and intellectual property. These diagnostics will combine surveys, data collection and analysis, interviews, and other qualitative and quantitative methodologies.
Based on diagnostic findings, the Associate will work with other members of the Managed Services team to develop hypotheses and recommendations for high priority areas of improvement for client’s legal department.
Working with more senior members of the Managed Services team, apply Axiom best practices to specific client situations to help design an improved outsourcing-based model, including modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels.
Contribute to internal discussions on performance of and ongoing improvements to current outsourcing based teams and work closely with sales teams in managing sales pipeline and revenue reporting

Project Management/Implementation

Provide project management leadership as needed at the outset of a new client project to ensure new engagements get off to a strong start.
Assist Axiom’s delivery team in overseeing ongoing implementations.

Our ideal candidate

Required Knowledge, Skills and Abilities

1 to 2 years’ experience with a top-tier Management Consulting firm or a similar role within F500, other professional services
- Exceptional analytical and quantitative capabilities
- Basic financial modeling a plus
- Relentless focus on client’s needs and consistently raises the bar on service excellence
- Project management experience and meticulous attention to detail
- Superb time management, judgment, decision-making and problem solving skills
- Thrives in both individual and collabourative team environments
- Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, Project, and Visio)
Organizational fit for the Axiom culture; that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required.

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “MS Associate-NY” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Practice Management Analyst

< BACK

Practice Management Analyst / New York

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking a Practice Management Analyst for our New York office.

What we’re looking for

This role requires strong communication skills, a tremendous amount of initiative and organizational skills, and a desire to work in an innovative growth environment. The Analyst plays an integral role in the overall success of the company and our ability to expand our business. Not only will the analyst be afforded a high degree of independence, but also the opportunity to work with an amazing group of fun and talented people.

The Practice Management Analyst will:

Support ongoing sales efforts (including researching/prospecting, preparing client pitch materials and handling ongoing follow-up with prospects)
Manage/track client prospects
Author client letters, emails, and phone scripts
Oversee and manage our client database
Assess lawyer skill sets in light of client needs
Assist in the fulfillment of client needs, and the management of lawyer assignments
Assist with strategic initiatives (such as client roundtables and special events)

Our ideal candidate

An ideal candidate will be a recent graduate from a top-tier college or university. This is a position for someone who loves to connect with people, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment. While not a pure sales role, this position requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way.

Required Knowledge, Skills and Abilities

Has prior experience that demonstrates a sophisticated and confident communication style ; has high-impact presentation and analytical skills
Instinctive ability to build and nurture client relationships
Incredibly proactive; able to anticipate and resolve issues, demonstrates great initiative
- Eagerness to learn; ambition to take on more responsibility
- Meticulous attention to detail and adaptability
- Excellent organizational and prioritization abilities
- Solid decision-making, analytical and problem solving skills
- Thrives in both individual and team environments
- Excellent communication and presentation skills
- Highly proficient with the Microsoft Office suite (especially in Excel)
- Organizational fit for the Axiom culture, that is, exhibits the core values of Committed, Fresh, Irresistible, and Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Practice Management Analyst-NY” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Solutions Design Associate

< BACK

Solutions Design Associate / New York

Axiom

Managed Services

Staffed with the most talented team in the legal industry, Managed Services partners with our F500 clients to identify legal processes and activities that can be effectively outsourced to Axiom.

What we’re looking for

This is an opportunity for the right strategic problem solver with strong analytical and quantitative skills to pursue a role with the opportunity to impact a dormant, 100-year old legal industry.

Candidates interested in this role will likely be interested in management consulting, business strategy, and product development roles.

Key areas of responsibility include:

Product Strategy
Consulting/solutions design
Project Management/implementation

Product Strategy

Contribute to building Axiom’s proprietary Intellectual Property (research, capabilities assessment tools, client value proposition)
Assist in the development of appropriate sales materials and proposals – working with Axiom’s sales force to assist in the development of specific client opportunities
Lead and contribute to the modification and development of new capabilities to accommodate new service offerings.
Assist in the global pricing strategy for managed services by developing pricing tools and contributing to the discussion of outsourcing economics and profitability.

Consulting/Solutions Design

Be responsible for owning and driving material work streams on client diagnostic efforts within current and prospective F500 clients, leveraging Axiom proprietary tools, methodologies, and intellectual property. These diagnostics will combine surveys, data collection and analysis, interviews, and other qualitative and quantitative methodologies.
Based on diagnostic findings, the Associate will work with other members of the Managed Services team to develop hypotheses and recommendations for high priority areas of improvement for client’s legal department.
Working with more senior members of the Managed Services team, apply Axiom best practices to specific client situations to help design an improved outsourcing-based model, including modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels.
Contribute to internal discussions on performance of and ongoing improvements to current outsourcing based teams and work closely with sales teams in managing sales pipeline and revenue reporting

Project Management/Implementation

Provide project management leadership as needed at the outset of a new client project to ensure new engagements get off to a strong start.
Assist Axiom’s delivery team in overseeing ongoing implementations.

Our ideal candidate

Required Knowledge, Skills and Abilities

1 to 2 years’ experience within a top-tier Management Consulting firm or a similar role within F500, other professional services organization
- Exceptional analytical and quantitative capabilities
- Basic financial modeling a plus
- Relentless focus on client’s needs and consistently raises the bar on service excellence
- Project management experience and meticulous attention to detail
- Superb time management, judgment, decision-making and problem solving skills
- Thrives in both individual and collabourative team environments
- Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, Project, and Visio)
Organizational fit for the Axiom culture; that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
- Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required.

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “MS Associate-NY” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce

Axiom Law | Houston Careers — MST Support Services Analyst

< BACK

MST Support Services Analyst / Houston

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Support Services Analyst to join the Technology group of our Managed Services team in Axiom’s Houston office. Managed Services is the Axiom division responsible for development, implementation, and delivery of Axiom’s team-based outsourced legal service offerings, including the supporting technology platform.

The Role

As we continue to blaze trails through the legal industry, we’re looking for an eager, energetic, and enthusiastic Support Services Analyst to provide administration, maintenance, support and training services as part of our delivery services in support of Axiom Managed Services’ offerings. As such, the Support Services Analyst plays a key role in the delivery of Managed Services and the ongoing success of Axiom. This is a truly rare opportunity for an individual with strong technical and system design skills who want to support the dive for innovation in a rapidly changing legal environment of which Axiom is very much at the forefront of this movement.

Responsibilities include:

Providing technical and user support services for the Managed Services’ deployed environments and its user community
Providing administration, maintenance, and support for the Managed Services’ deployed environments
Developing training programs, material, and deliver training sessions as part of coordinated training and system go-live activities
Driving user check-in programs through regular user group program(s), phone calls, emails and other communications
Develop protocols for User Acceptance Testing, Training and Support procedures
Contributing to protocols for converting requirements definitions to system design, configuration and deployment procedures
Developing and publishing knowledge base content and or technical notes to a customer portal.
Working with members of the Solutions Design Team in addressing specific client situations defining modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels
Supporting sales activities and internal initiatives as required
Contributing to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area

Our ideal candidate

In addition to exhibiting our core values of Irresistible, Fresh, Thoughtful, and Committed, our ideal candidate will have the following:

Bachelor’s degree in Computer Science or a related field required
Ability to rapidly become technically proficient with Salesforce.com (SFDC)
Willing to become an SFDC Certified Administrator within first year on the job
Views their career as Technical Support professional, experienced in client facing support
Highly proficient verbal communication skills with excellent written communication skills
Provide professional and friendly support to design and delivery teams.
Experience in developing and publishing knowledge base content and or technical notes
Relentless focus on client’s needs and consistently raises the bar on service excellence
Thrives in both individual and collabourative team environments
Superb time management, judgment, decision-making and problem solving skills, forward thinking and solutions orientated approach at all times
Acute attention to detail, and ability to operate in a high pressure, fast-paced environment with a high degree of autonomy and accountability
Proficiency with the Microsoft Office suite (including PowerPoint, Excel, Project, and Visio)
Experience in Contract Lifecycle Management a plus

Key Skills

Database

Enterprise Systems: Oracle (TOAD), SQL Server, DB2, Sybase, MySQL
Structured Query Language, common acronym (SQL) [pronounced “sequel”]. There may be variants (ie: PL/SQL, T-SQL, etc), which are all acceptable.
Reporting Tools: Oracle Reports, SSRS, Crystal Reports

Programming

Experience (Java, .NET, Visual Basic (VB), C, C++, C#)
Web languages (HTML, XML, AJAX, JavaScript (Jscript), ASP, JSP, PHP, Perl, Ruby, Python, APEX, APIs, web services)

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “Support Services Analyst” to opportunities@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Network / Infrastructure Administrator

< BACK

Network / Infrastructure Administrator / New York

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Network/Infrastructure administrator to support and maintain Axiom’s growing global IT infrastructure.

What We’re Looking For

This is a rare opportunity for an industrious problem solver with a strong technology background to become part of a tight-knit team working to scale a global IT infrastructure in support of expanding business lines. Primarily supporting and maintaining Axiom’s global IT infrastructure, we require an individual with a tremendous amount of initiative, organizational skills and the desire to work in an innovative, entrepreneurial environment and grow within a growing business. Some after-hours / weekend work will be necessary to minimize the impact of system changes to your end users and to ensure project timelines are met.

The Network/Infrastucture Administrator will:

Work with Axiom’s IT team to ensure a secure, available, effective and reliable computing environment across offices.
Assist in the support and maintainence of Axiom’s server, virtualization and Active Directory infrastuctures.
Assist in the support and maintainence of Axiom’s voice and data networks.
Evaluate, propose and implement procedures for deployment, monitoring, maintaining, securing, auditing and standardization of the Axiom environment.
Support end-users as their needs relate to Axiom’s infrastucture.
Provide technical leadership and guidance to the team, willing to develop the technical skills of other team members whenever possible.

Our ideal candidate has:

Bachelor’s degree from 4 year school or a minimum of five years of related work experience with a successful track record.
Ability to succeed in fast paced environments at a high-growth company; comfortable with tight timelines; possessing a sense of urgency.
Ability to find creative solutions to problems combined with a willingness to do what one must to ensure timelines & goals are met.
Ability to work as a member of a team, lead specialists, manage aspects of projects, and provide consultancy & support to users.
Decisiveness, good judgement, strong organization skills, project management skills, strong technical knowledge, execellent oral and written communication skills, and strong interpersonal communication skills.
Strong documentation skills.
Ability to manage one’s own schedule amidst several competing projects while managing other’s expecations.
Ability to quickly master complexities & nuances of diverse computing environments & technologies in support of business process outsourcing relationships where Axiom must integrate itself within its customers computing ecosystem.
Ability and a strong desire to provide exceptional in-person and remote support to our user base across our offices.
Ability to quickly learn new technologies and keep abreast of the latest technological advances.

Experience and Qualifications:

Thorough knowledge and experience administering Windows 2003 and 2008 servers in domain environment including installing, troubleshooting and configuring DNS, DHCP, IIS, Group Policy, User/Group administration, auditing event logs. MCTS or MCITP Certification a plus.
Experience with VMware and vShpere Infrastructure, solid understanding of virtualization concepts.
Familiarity with VB and PowerShell scripting and/or the willingness to learn and adapt those skills to vSphere and AD administration.
Network administration experience (LAN/WAN connectivity, network architecture, network security concepts, firewal administration, subnetting, wireless networking, managed switches, QoS, VLANs, TCP/IP concepts). Sonicwall experience and/or CCNA certification desirable.
Familiarity with MS SQL Server administration and SQL language a plus.
Familiarity with network and systems monitoring tools such as KACE, System Center Operations Manager and Solarwinds a plus.
Familiarity with backup methods and tools (i.e. Backup Exec, PHDVirtual).
Experience working within a compliance environment desirable.

*To apply, please send your resume and cover letter to opportunities@axiomlaw.com*

Axiom Law | London Careers — Strategy and Delivery Manager, Client Projects

< BACK

Strategy and Delivery Manager, Client Projects / London

Axiom, a new model professional services firm in the legal industry, is seeking a Strategy and Delivery Manager, Client Projects to join our Managed Services team. Managed Services is the fastest-growing part of Axiom, and is responsible for the development, implementation, and delivery of Axiom’s projects and outsourced legal service offerings.

Who We Are

Driving much of this growth is Axiom’s Managed Services division – a recognized pioneer in delivering Managed Legal Solutions. Indeed, the Legal and Compliance industries have historically lacked a delivery model that integrates both legal know-how and operational excellence. In-house departments tend to be sub-scale, law firms lack process DNA, and traditional BPO providers lack legal know-how. Axiom’s process and technology driven model delivers legal and compliance processes with tighter risk management, better service, and lower cost. Unlike Management Consulting firms, the Managed Services team at Axiom is charged with building and executing – not just advising. This critical distinction is what has attracted an incredibly talented team made up of partners and consultants from leading strategy consulting firms (McKinsey, BCG), pioneers from the world of Business Process Outsourcing (BPO), and experts in cutting edge technologies and systems.

What We’re Looking For

This is a truly rare opportunity for a strong problem solver with excellent client relationship skills who wants to help drive innovation in a rapidly changing legal environment. The legal landscape is on a precipice of change, and Axiom is very much at the forefront of this movement. Candidates interested in this role will likely be interested in client delivery, management consulting, business strategy, and product development roles.

Responsibilities include:

Solutions Design:

Helping lead client diagnostic efforts, especially of both buy and sell side commercial contracts functions, within current and prospective F500 clients, leveraging Axiom proprietary tools, methodologies, and intellectual property. These diagnostics will combine surveys, data collection and analysis, interviews, and other qualitative and quantitative methodologies.
Based on diagnostic findings, identifying high priority areas for improvement for client’s legal departments.
Applying Axiom Managed Contracts solutions best practices to specific client situations to enable the outsourcing of client work, including modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels.
Participating in early-stage sales activities, which are led by the Axiom Practice Management team, as a “subject matter expert” and practitioner within our Managed Services team broadly and with deep expertise in our Managed Contracts Services.
Working in conjunction with the Axiom Practice Management team, building client understanding, confidence, and enthusiastic acceptance for proposed solutions, resulting in Axiom winning the proposed work.

Project Delivery and Management:

Managing and implementing large scale, complex projects or multiple, smaller scale projects. The projects will entail either managing a client-facing deliverable or launching an outsourcing deployment.
As such, the Strategy and Delivery Manager will manage the project from scoping and requirements development through deployment. The Strategy and Delivery Manager will be asked to:
- Develop and manage a project plan
- Conduct resource planning
- Identify risks and issues and develop appropriate mitigation plans
- Proactively manage and monitor execution of deliverables and status
- Manage critical path, dependencies, and contingencies
- Ensure the project stakeholders' expectations are understood and managed, and
- Ensure that the project team follows all quality assurance processes
Contributing to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area.
Operating within a collabourative environment with highly motivated colleagues and interact with all parts of the business, including Lawyer Hiring & Professional Development and all corporate functions (marketing, finance, HR, IT, etc.). Lead and contribute to altering and developing new internal workflows to accommodate new service offerings.
Being comfortable in a fast-paced environment with a high degree of autonomy and accountability.
Embodying and living our core values to foster our unique culture.

Our ideal candidate

This position is ideal for someone with an entrepreneurial mindset, goal orientation and a demonstrated pattern of strong, practical problem solving skills, who exhibits an outstanding work ethic and professionalism, and thrives in a fast-paced, high-performing environment, and is highly credible with senior client executives.

This position will be based in London. The candidate would need to be open to project travel as required.

Experience & Qualifications

4 to 6 years of client service and problem solving leadership within a leading consulting, banking, or accounting firm
Significant project management experience and meticulous attention to detail
Relentless focus on client’s needs and consistently raises the bar on service excellence
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint and Excel. MS Project experience highly recommended)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located

Education

MBA and/or JD preferred
Bachelor’s degree required.

How to Apply

Please send your cover letter and resume in an e-mail entitled “Strategy and Delivery Manager, London” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | London Careers — Delivery Manager, Client Projects

< BACK

Delivery Manager, Client Projects / London

Axiom, a new model professional services firm in the legal industry, is seeking a Delivery Manager, Client Projects to join our Managed Services team. Managed Services is the fastest-growing part of Axiom, and is responsible for the development, implementation, and delivery of Axiom’s projects and outsourced legal service offerings.

Who We Are

What We’re Looking For

This is a truly rare opportunity for a strong problem solver with excellent client relationship skills who wants to help drive innovation in a rapidly changing legal environment. The legal landscape is on a precipice of change, and Axiom is very much at the forefront of this movement. Candidates interested in this role will likely be interested in project delivery and management roles within industry, consulting or professional services firms.

The Delivery Manager will:

Manage and implement large scale, complex projects or multiple, smaller scale projects. The projects will entail either managing a client-facing deliverable or launching an outsourcing deployment.
As such, the Delivery Manager will be asked to:
- Develop and manage a project plan
- Conduct resource planning
- Identify risks and issues and develop appropriate mitigation plans
- Proactively manage and monitor execution of deliverables and status
- Manage critical path, dependencies, and contingencies
- Ensure the project stakeholders' expectations are understood and managed, and
- Ensure that the project team follows all quality assurance processes
Working in conjunction with the Axiom Practice Management team, build client understanding, confidence, and enthusiastic acceptance for proposed solutions, resulting in Axiom winning the proposed work.
Contribute to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area.
Operate within a collabourative environment with highly motivated colleagues and interact with all parts of the business, including Lawyer Hiring & Professional Development and all corporate functions (marketing, finance, HR, IT, etc.). Lead and contribute to altering and developing new internal workflows to accommodate new service offerings.
Be comfortable in a fast-paced environment with a high degree of autonomy and accountability.
Embody and live our core values to foster our unique culture.

Our ideal candidate

This position will be based in London. The candidate would need to be open to project travel as required.

Experience & Qualifications

2 to 4 years of client service and problem solving leadership within a leading consulting banking or accounting firm
Significant project management experience and meticulous attention to detail
Relentless focus on client’s needs and consistently raises the bar on service excellence
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint and Excel. MS Project experience highly recommended)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located

Education

MBA and/or LPC/IPLS preferred
Bachelor’s degree required.

How to Apply

Please send your cover letter and resume in an e-mail entitled “Delivery Manager, London” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Delivery Director, Client Projects

< BACK

Delivery Director, Client Projects / New York

Axiom, a new model professional services firm in the legal industry, is seeking a Delivery Director, Client Projects to join our Managed Services team. Managed Services is the fastest-growing part of Axiom, and is responsible for the development, implementation, and delivery of Axiom’s projects and outsourced legal service offerings.

Who We Are

Driving much of this growth is Axiom’s Managed Services division – a recognized pioneer in delivering Managed Legal Solutions. Indeed, the Legal and Compliance industries have historically lacked a delivery model that integrates both legal know-how and operational excellence. In-house departments tend to be sub-scale, law firms lack process DNA, and traditional BPO providers lack legal know-how. Axiom’s process and technology driven model delivers legal and compliance processes with tighter risk management, better service, and lower cost. Unlike consulting firms, the Managed Services team at Axiom is charged with building and executing – not just advising. This critical distinction is what has attracted an incredibly talented team made up of partners and consultants from leading strategy consulting firms (McKinsey, BCG), pioneers from the world of Business Process Outsourcing (BPO), and experts in cutting edge technologies and systems.

What We’re Looking For

This is a truly rare opportunity for a strong problem solver with excellent client relationship skills who wants to help drive innovation in a rapidly changing legal environment. The legal landscape is on a precipice of change, and Axiom is very much at the forefront of this movement. Candidates interested in this role will likely be interested in service delivery, strategy, and product development roles.

The Delivery Director will report to the Senior Vice President of Managed Services and responsibilities include:

Project Delivery and Management:

Assisting in proposal finalization/submission and sales support.
Managing a portfolio of complex projects across Axiom’s Managed Contracts Projects business
- Overseeing the implementation of large scale, complex projects or multiple, smaller scale projects
- Directing and supervising the project from scoping and requirements development through deployment, including working with the projects teams to:
  - Develop and manage a project plan
  - Conduct resource planning
  - Identify risks and issues and develop appropriate mitigation plans
  - Proactively manage and monitor execution of deliverables and status
  - Manage critical path, dependencies, and contingencies
  - Ensure the project stakeholders' expectations are understood and managed, and
  - Ensure that the project team follows all quality assurance processes
Coordinating the resource plan and project launches across Axiom’s multiple service lines, sales offices, and delivery centers.
In addition to coordinating and being accountable for delivery, the Delivery Director will actively assist in the design of Axiom solutions working in conjunction with the Axiom Practice Management team, building client understanding, confidence, and enthusiastic acceptance for proposed solutions, resulting in Axiom winning the proposed work.
Contributing to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area.
Operating within a collabourative environment with highly motivated colleagues and interact with all parts of the business, including Lawyer Hiring & Professional Development and all corporate functions (marketing, finance, HR, IT, etc.). Lead and contribute to altering and developing new internal workflows to accommodate new service offerings.
Being comfortable in a fast-paced environment with a high degree of autonomy and accountability.
Embodying and living our core values to foster our unique culture.

Our ideal candidate

This position is based out of our New York office. The candidate would need to be open to project travel as required.

Experience & Qualifications

6-8 years of client service and problem solving leadership within a leading consulting, banking or accounting firm
Significant program management experience and meticulous attention to detail
Relentless focus on client’s needs and consistently raises the bar on service excellence
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint and Excel. MS Project experience highly recommended)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located

Education

MBA and/or JD preferred
Bachelor’s degree required.

How to Apply

Please send your cover letter and resume in an e-mail entitled “Delivery Director, New York” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce

Axiom Law | San Francisco Careers — Enterprise Applications Manager

< BACK

Enterprise Applications Manager / San Francisco

Axiom, a new model professional services firm in the legal industry, is seeking an Enterprise Applications Manager to join our Information Technology team to build, manage, and develop an Enterprise Applications Team in support of its new, to-be-deployed enterprise resource planning (ERP) ecosystem.

Who We Are

Axiom is a modern alternative to the traditional law firm. This position is with the Headquarters team – a group of passionate people busily introducing fresh ideas to a tradition-bound profession. We’re incredibly selective in our hiring and meticulously focused on creating a truly special and addictive culture. We have over 900 people with offices in New York, San Francisco, Chicago, Los Angeles, DC, Boston, Atlanta, Hong Kong, Singapore and London. We work with many of the world’s largest companies and half of the Fortune 100.Axiom’s unique approach has been featured in the Wall Street Journal, Financial Times, and on the cover of The National Law Journal. For more information, please visit our website, www.axiomlaw.com

What We’re Looking For

Reporting to the Manager of Information Technology, the Manager of Enterprise Applications will:

Recruit, develop, and manage an enterprise applications team responsible for Axiom’s new SaaS-based ERP ecosystem encompassing the following business functions: applicant tracking (ATS), recruitment, CRM/sales, project resourcing, project management, accounting, payroll, human resources, data warehousing, and business intelligence/reporting.
Develop and maintain solid, professional partnerships with business units whose application they oversee.
Provide technical leadership, operational analysis, design, and consultation to internal business units in areas of business process improvement, systems implementation/improvement, data architecture/management, and reporting.
Maintain relationships with application vendors and manage periodic service upgrades via change management processes.
Provide advanced technical troubleshooting for applications with emphasis on root cause analysis (RCA).
Manage change management processes inclusive of user acceptance testing & adoption to ensure a consistent, secure, integral, effective, and available enterprise applications ecosystem.
Manage and track the progress of multiple projects inclusive of defining goals & requirements, managing project timelines, budgeting, assigning & allocating resources, coordinating third-parties, managing risks, contingency planning, and communication of status.
Manage software design lifecycles in support of development, evolution, and maintenance of systems integrations.
Establish standards and procedures for data management, project reporting, and technical/functional documentation.
Develop policies, procedures, assurance mechanisms, and metrics in alignment with compliance environment’s legal and information security objectives.
Measure the resulting efficiency/effectiveness of the ERP ecosystem in comparison to targeted metrics & projected ROI.
Develop annual strategy, budgets, work plans, and project schedules in partnership with business owners.
Guidance in development and on-going implementation of training programs and resources.
Work in establishing and act as a key member of Axiom’s ERP governance group.

Our ideal candidate:

Successful candidates possess the following skills, background, and experience:

Bachelor’s degree from four-year college or university with a minimum of ten years of related post-graduate work experience
A successful track record in developing and managing relationships towards the creation of strong partnerships.
Experience in managing ERP implementations and developing integrations; SaaS experience (Bullhorn, NetSuite OpenAir, Workday) is preferred.
Experience in recruiting, selecting, developing, and managing a talented team of applications specialists.
Experience in building and managing within a compliance environment.
Ability to succeed in fast paced environments at a high-growth company; comfortable with tight timelines; possessing a sense of urgency.
Ability to find creative solutions to problems combined with a willingness to do what one must to ensure timelines & goals are met.
Ability to work as a member of a team, lead specialists, manage all aspects of projects, and provide consultancy & support to users.
Decisiveness, good judgement, strong organization skills, project management skills, strong technical knowledge, execellent oral and written communication skills, and strong interpersonal communication skills.
Ability to quickly master technical as well as functional complexities & nuances of diverse applications & technologies in support of Axiom’s enterprise application environment.
Ability and a strong desire to provide exceptional in-person and remote support to our user base across our offices.
Ability to quickly learn new technologies and keep abreast of the latest technological advances.

Headquartered in San Francisco, the role may require periodic travel to other Axiom sites. Some after-hours / weekend work will be necessary to minimize the impact of system changes to your end users and to ensure project timelines are met.

How to Apply

Please send your cover letter and resume in an e-mail entitled “Enterprise Applications Manager” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Strategy and Delivery Manager, Client Projects

< BACK

Strategy and Delivery Manager, Client Projects / New York

Who We Are

What We’re Looking For

Responsibilities include:

Solutions Design:

Helping lead client diagnostic efforts, especially of both buy and sell side commercial contracts functions, within current and prospective F500 clients, leveraging Axiom proprietary tools, methodologies, and intellectual property. These diagnostics will combine surveys, data collection and analysis, interviews, and other qualitative and quantitative methodologies.
Based on diagnostic findings, identifying high priority areas for improvement for client’s legal departments.
Applying Axiom Managed Contracts solutions best practices to specific client situations to enable the outsourcing of client work, including modifications to a client’s current workflows, team structures, processes, and tools that will deliver significant improvements in quality, cost, and service levels.
Participating in early-stage sales activities, which are led by the Axiom Practice Management team, as a “subject matter expert” and practitioner within our Managed Services team broadly and with deep expertise in our Managed Contracts Services.
Working in conjunction with the Axiom Practice Management team, building client understanding, confidence, and enthusiastic acceptance for proposed solutions, resulting in Axiom winning the proposed work.

Project Delivery and Management:

Managing and implementing large scale, complex projects or multiple, smaller scale projects. The projects will entail either managing a client-facing deliverable or launching an outsourcing deployment.
As such, the Strategy and Delivery Manager will manage the project from scoping and requirements development through deployment. The Strategy and Delivery Manager will be asked to:
- Develop and manage a project plan
- Conduct resource planning
- Identify risks and issues and develop appropriate mitigation plans
- Proactively manage and monitor execution of deliverables and status
- Manage critical path, dependencies, and contingencies
- Ensure the project stakeholders' expectations are understood and managed, and
- Ensure that the project team follows all quality assurance processes
Contributing to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area.
Operating within a collabourative environment with highly motivated colleagues and interact with all parts of the business, including Lawyer Hiring & Professional Development and all corporate functions (marketing, finance, HR, IT, etc.). Lead and contribute to altering and developing new internal workflows to accommodate new service offerings.
Being comfortable in a fast-paced environment with a high degree of autonomy and accountability.
Embodying and living our core values to foster our unique culture.

Our ideal candidate

This position will be based in New York. The candidate would need to be open to project travel as required.

Experience & Qualifications

4 to 6 years of client service and problem solving leadership within a leading consulting, banking or accounting firm
Significant project management experience and meticulous attention to detail
Relentless focus on client’s needs and consistently raises the bar on service excellence
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint and Excel. MS Project experience highly recommended)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located

Education

MBA and/or JD preferred
Bachelor’s degree required.

How to Apply

Please send your cover letter and resume in an e-mail entitled “Strategy and Delivery Manager, New York” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | London Careers — Client Development Analyst

< BACK

Client Development Analyst / London

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Client Development Analyst for our London office.

The Role

Axiom is looking for an eager and energetic Client Development Analyst to work in our vibrant London office. Axiom is a dynamic company with a fresh perspective on the business of law, and has experienced a huge amount of growth in Europe over the last 5 years. As we continue our expansion, we’re looking for a team able to share Axiom’s story with prospective clients. Meetings and calls with prospective clients are key to our continued growth across 2013, and the Client Development Analyst has a key role in scheduling these. These meetings introduce potential clients to our business model and often translate into revenue-generating opportunities. The Client Development Analysts work in a close knit team with their practice managers, and are incentivized based on the number of meetings they schedule and the impact they have on the overall business growth. This is a great role for a fresh or recent university graduate with great earning potential.

Responsibilities include:

Research, Support, and Preparation-based Commercial Activities

Identifying potential client contacts
Generating leads and uncovering high value opportunities
Gathering business intelligence about prospective clients
Supporting the sales process by managing administrative elements
Creating preparation packets for Practice Managers to meet with prospective clients
Reviewing and updating client information to ensure accuracy
Working with Practice Management and Marketing to create external marketing materials to engage prospective clients - e.g. email campaigns, mailings and invitations to events.

Client/Prospect-Facing Commercial Activities

Making outbound cold-calls to General Counsel and scheduling live business meetings on behalf of Practice Management
Preparing and sending emails to prospective clients, specific to their business and/or legal needs, to generate interest in meeting with Axiom
Communicating Axiom’s business model to potential clients in an impactful way and demonstrating why a meeting with Axiom would be beneficial to their business
Successfully diagnosing the client’s key business needs where possible, to ensure a high quality of interaction in the first meeting with the Practice Manager
Seeking to engage with secondary points of contact in client organizations to help drive consensus based decision making
Supporting Practice Management in all aspects of the sales cycle, including scheduling follow-up meetings and managing pipeline of completed meetings to ensure all prospective clients are being contacted across the year

Our ideal candidate

In addition to exhibiting our core values of Irresistible, Fresh, Thoughtful, and Committed, our ideal candidate will have the following:

Undergraduate degree (any discipline). 2:1 or above.
0 to 3 years of work experience within a fast-paced organization; ideally, although not a requirement, a minimum of 6 months experience in a sales/new business support function (inside sales, prospecting, sales support),
Goal and action orientated with ability and desire to work towards revenue targets within a team environment.
An exemplar service ethic whilst contributing to individual and team goals.
Highly persuasive verbal communication skills with excellent written communication skills
Poise, confidence, and maturity to interact with senior level clients
Highly organised, acute attention to detail, and ability to operate in a high pressure, fast-paced environment
Sense of urgency, hunger, and drive/commitment to exceed monthly meeting goals
Tenacity and resilience with a will to keep going despite rejections; high level of comfort and determination when dealing with challenging situations, i.e. dealing with objections from clients, overcoming those who look after diaries of legal counsel and others who might be the first point of contact.
Forward thinking and solutions orientated approach at all times
Strong MS office (Word, Excel, and PowerPoint) skills are required.

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “CD Analyst- London” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | San Francisco Careers — Practice Manager

< BACK

Practice Manager / San Francisco

Axiom, a new model firm and a revolution in the legal industry, is seeking a Practice Manager for our San Francisco office.

What We’re Looking For

This is a truly rare opportunity for an entrepreneurial leader, accomplished business person or a former lawyer with a demonstrated appetite and aptitude for business. This is a significant business owner role within a dynamic growth company.

The Practice Manager will:

Lead sales and client development efforts with current and prospective F500 clients to achieve annual double digit revenue growth.
Execute the growth plan for a practice industry “vertical.”
Make business decisions affecting the practice, including setting business strategy for a F500 client set.
Lead, coach, mentor and develop a client development and engagement management team.
Personally define the client experience by building durable relationships and inspiring trust.
Operate within a collabourative environment with highly motivated teammates and interact with other parts of the business, including Lawyer Development and all corporate functions (marketing, finance, HR, IT, etc.).
Thrive in a fast-paced environment and be comfortable being accountable for decision making.
Embody and live our core values to foster our unique culture.

Our ideal candidate:

This position is ideal for someone with an entrepreneurial mindset, goal-orientation, and a demonstrated pattern of achievement, who also loves to connect with people, exhibits an outstanding work ethic and professionalism, and thrives in a fast-paced, high-performing environment.

Experience & Qualifications:

4 to 6 years of client development experience in a professional services environment. This includes a proven track record selling b2b services to c-level decision makers in F500 companies.
Knowledge of consultative solution selling
Experience owning and growing a P&L of $2M plus
Successful work experience as an lawyer at a top law firm and/or in-house corporate law department is also highly desired.

Relentless focus on client’s needs and consistently raises the bar on service excellence
Keen ability to build laterally and nurture client relationships.
Demonstrated ability of leading, managing & inspiring others
Significant project management experience and meticulous attention to detail skills
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located

Education

Juris Doctorate and/or MBA from a top tier school preferred.
Bachelor’s degree required.

Who we are

Axiom is a modern alternative to the traditional law firm. This position is with the Headquarters team - a group of passionate people busily introducing fresh ideas to a tradition-bound profession. We’re incredibly selective in our hiring and meticulously focused on creating a truly special and addictive culture. We have over 300 people with offices in New York, San Francisco, Chicago, Los Angeles, DC, Boston and London. Our clients include Cisco, Google, Honeywell, NBC, Yahoo! and many of the world’s largest financial institutions. Axiom’s unique approach has been featured in the Wall Street Journal, Financial Times, and on the cover of The National Law Journal. For more information, please visit our website, www.axiomlaw.com.

How to Apply

Please send your cover letter and resume in an e-mail entitled “PM-SF” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | Chicago Careers — Practice Management Associate

< BACK

Practice Management Associate / Chicago

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking a Practice Management Associate to join our Chicago team.

What we’re looking for

This role requires very strong communication and writing skills, a tremendous amount of initiative and organizational skills, and a desire to work in an innovative, entrepreneurial environment and grow a business. The Associate plays an integral role in the overall success of the company and our ability to expand our business within the practice’s client base – legal departments of leading public and private companies with operations in and around Chicago.

Reporting to the Chicago Practice Manager, the Associate will:

Partner with the Practice Manager to develop and execute a strategy for practice growth (e.g. conduct client research/prospecting, prepare client pitch materials, prepare comprehensive client relationship binders and manage/track client prospects)
Personally drive revenue growth, with ownership for expanding existing relationships and engagements
Serve as the initial point of contact with new clients by providing an introduction to our business model and assessing their needs
Oversee the day-to-day activities for a portfolio of clients and existing engagements:
- Effectively build client relationships
- Select the Our lawyers that best fit new client engagements
- Coach and manage Our lawyers to ensure their success and satisfaction with their Axiom experience
- Liaise with clients to ensure satisfaction with existing engagements; manage challenging clients and resolve issues
- Analyze the operational metrics critical to the success of each engagement and address issues to keep performance on track

Our ideal candidate

Required Knowledge, Skills and Abilities

At least 2 years of client-facing business experience that demonstrates a commercial mindset, such as
- Executive-level sales, business development, consulting and/or account management experience in a top-tier professional services firm and/or
- Successful work experience as an lawyer at a top tier law firm and/or in-house corporate law department. Significant client interaction (internal or external) is required
Keen ability to focus on clients’ needs and consistently raise the bar on service excellence; demonstrated initiative and problem-solving skills
Significant project management experience, meticulous attention to detail and ability to prioritize
Strong analytical skills with demonstrated ability to use logic and reason to anticipate needs and exercise independent judgment
Proactive, proven leader, with the strong ability to coach and mentor others
Ability to thrive in both individual and team environments
High-impact written and oral communication and presentation skills
High degree of proficiency with the Microsoft Office suite (including Excel and PowerPoint)
Organizational fit for the Axiom culture; that is, exhibit the core values of Fresh, Irresistible, Thoughtful & Committed
Legally eligible to work in the country in which the position is located

Education

Bachelor’s degree required

Who we are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “PMA-CHI” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | London Careers — Practice Management Analyst

< BACK

Practice Management Analyst / London

Axiom, a revolution in the legal industry, is seeking a Practice Management Analyst to help manage lawyer-client relationships and support client development initiatives in our London office!

The Role:

This role is accountable for supporting the Practice team with client development, account management, and practice administration. This role requires strong communication skills, a tremendous amount of initiative and organisational skills, and a desire to work in an innovative growth environment.

The analyst plays an integral role in the overall success of the company and our ability to expand our business. Not only will you be afforded a high degree of independence, but also the opportunity to work with an amazing group of fun and talented people.

The Practice Management Analyst will:

Assist in creation of key account strategy and lead client penetration efforts which include email and telephone outbounding activities
Assist in the management and development of key client relationships
Act as liaison between clients and lawyers
Assess lawyers skill sets in light of client needs
Coordinate interviews and organise client meetings with lawyers
Manage client and lawyer information data system
Assist in the fulfillment of client needs, and the management of lawyers’ engagements

What We’re Looking For

The ideal candidate will truly enjoy engaging with people, have a strong business sense, exhibit outstanding judgment and professionalism and have a desire to pursue a career in sales or account management.

In addition, the candidate would ideally have:

2+ years of sales/commercial experience
Prior experience or demonstrated comfort with client development efforts that include email and/or telephone outbounding
Highly effective and polished written communication skills
Articulate, confident, and poised verbal communication skills
Strong organizational skills with the ability to balance multiple priorities and deliverables in a fast-paced environment
Hunger and eagerness to grow a business
Bachelor’s degree from top-tier university

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “London PMA” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Engagement Manager

< BACK

Engagement Manager / New York

Axiom, a revolution in the legal industry and one of the nation’s fastest growing private companies, is seeking an Engagement Manager for our New York office.

What we’re looking for

This is a truly rare opportunity for an entrepreneurial professional with a results orientation who is looking for a client services and business development role. Axiom has pioneered a new category of firm in the market for sophisticated legal services and is one of the fastest growing companies in the United States.

The Engagement Manager plays a critical role in ensuring both continued revenue growth and successful engagements with legal departments at Fortune 500 companies. The Engagement Manager is an integral part of the team involved in the sales cycle, driving growth and new products, providing account oversight and engaging with internal and external clients at all levels.

The Engagement Manager will

Effectively build client relationships and oversee the day to day activities for a portfolio of clients.
Identify new areas of opportunity with new and existing clients.
Work with the Practice Manager and General Manager to secure new accounts and craft strategic solutions for clients’ needs.
Support the recruiting and assessment of Axiom’s New York lawyer population.
Align lawyers with specific client engagements and manage existing engagements.
Analyze the success metrics for each engagement.

This position is for someone who exhibits an outstanding work ethic and professionalism, and thrives in a fast-paced, high-performing environment. Our ideal candidate must possess a demonstrated ability to and interest in the growth of client relationships and developing strategic solutions for a portfolio of candidates.

Our ideal candidate

4 to 6 years’ sales, account management, or other business experience in a client services role with full profit/loss responsibility. This includes experience working with senior level decision makers.

Required Knowledge, Skills and Abilities

Keen ability to build laterally and nurture client relationships;
Innate ability to focus on client’s needs and consistently raises the bar on service excellence;
Capable of leading, managing & inspiring others;
Knowledge of selling/closing and customer service techniques;
Significant project management experience and meticulous attention to detail skills;
Superb time management, decision-making and problem solving skills;
Thrives in both individual and team environments;
Expert high-impact communication and presentation skills;
Strong leadership skills, with the ability to coach and mentor others;
Highly proficient with the Microsoft Office suite (including PowerPoint);
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Instinct to help, & Thoughtful;
Legally eligible to work in the country in which the position is located.

Education

Bachelor’s degree required.

Who We Are

Sound intriguing? Please send your cover letter and resume in an e-mail entitled “EM-NY” to careers@axiomlaw.com. Word documents preferred.

Axiom is an equal opportunity employer and committed to a diverse workforce.

Axiom Law | New York Careers — Practice Manager

< BACK

Practice Manager / New York

Axiom, new model professional services firm and a revolution in the legal industry, is seeking a Practice Manager for our New York office.

What we’re looking for

The Practice Manager will

Grow a $12-15M P&L to $20-25M
Lead sales and client development efforts with current and prospective F500 clients to achieve annual double digit revenue growth.
Execute the growth plan for a practice industry “vertical.”
Make business decisions affecting the practice, including setting business strategy for a F500 client set.
Lead, coach, mentor and develop a client development and engagement management team.
Personally define the client experience by building durable relationships and inspiring trust.
Operate within a collabourative environment with highly motivated teammates and interact with other parts of the business, including Lawyer Development and all corporate functions (marketing, finance, HR, IT, etc.).
Thrive in a fast-paced environment and be comfortable being accountable for decision making.
Embody and live our core values to foster our unique culture.

Our ideal candidate

This position is ideal for someone with an entrepreneurial mindset, goal-orientation and a demonstrated pattern of achievement, who also loves to connect with people, exhibits an outstanding work ethic and professionalism and thrives in a fast-paced, high-performing environment.

Required Knowledge, Skills and Abilities

6 to 8 years of client development experience in a professional services environment. This includes a proven track record selling b2b services to c-level decision makers in F500 companies
Knowledge of consultative solution selling
Relentless focus on client’s needs and consistently raises the bar on service excellence
Keen ability to build laterally and nurture client relationships
Demonstrated ability of leading, managing & inspiring others
Successful work experience as an lawyer at a top law firm and/or in-house corporate law department is preferred
Significant project management experience and meticulous attention to detail skills
Superb time management, judgment, decision-making and problem solving skills
Thrives in both individual and collabourative team environments
Expert high-impact communication and presentation skills
Proficiency with the Microsoft Office suite (including PowerPoint)
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Committed, & Thoughtful
Legally eligible to work in the country in which the position is located